Reference

Details that apply across many folder types.

Topic	Use it when you…
Spoken numbers and tags	Need a prompt to say a balance, amount, phone, or library clip
Audio file names	Control language, play order, or uninterruptible files
System messages	Want to know the built-in lines callers hear (invalid, busy, …)
Points API	Connect your website to the points ledger

These pages describe portal operator controls. Internal platform administration is not documented here.